Antique Silver Company Address
- Antique Silver Company, KSV Business Park, Nan Tucks Lane, Buxted, East Sussex, TN22 4PN
- (All silver is kept in off-site secure vaults, no silver is kept at this location)
- We can be contacted using telephone, letter or via our online email form. Click here to go to our contact page.
Copyright
- All contents of the web site are Copyright © 2010 Antique Silver Company Limited.
- Any use or reproduction of any contents of the web site, images or other content must be expressly permitted by Antique Silver Company in writing.
Changes To The Terms And Conditions Of The Web site
- Antique Silver Company reserves the right to change the terms and conditions at anytime. The terms and condition on the web site must be updated accordingly. Please be advised that you are bound by these updates and should therefore periodically visit our Terms and Conditions page to review any updates.
Privacy Policy
- At Antique Silver Company we take the privacy of our customers seriously and are fully committed to keeping your information safe.
- We will never sell or give away your information.
- From time to time we send out Newsletters to our existing customers via email.
- Every newsletter we send out contains information on how to be removed from our newsletter mailing list.
- By placing an order with Antique Silver Company your email address will be added to our Newsletter mailing list.
Instalment Plan
- In these difficult times we find it helps our customers to offer a three month payment plan if required. Goods are dispatched upon receipt of your final payment.
- The item is marked as sold upon your first payment and is stored in our vaults until the final payment has been received. At this point the item(s) will be posted to you. We charge 2.5% for the monthly Instalment Plan to cover administration costs.
- Should payments not be on time or be cancelled there will be a 15% charge (of the total) for the potential loss of sales in this period.
Information Contained on The Web site
- Antique Silver Company makes every effort to ensure that all information contained on the web site is accurate and up to date at the time of entry.
Computer Viruses
- Computer viruses can be transmitted by visiting web sites and while Antique Silver Company make every effort to ensure the web site is free of virus’ it does not accept any liability whatsoever for any damage caused.
Returns Policy
- If an item on our web site is not as described you may return the item within 7 days of it being received.
- Before returning an item you must contact Antique Silver Company via email (Click here to go to our contact form) with the reason for return.
- All items must be returned using a fully insured method that needs a signature upon delivery.
- You are responsible for all items whilst in transit back to us.
- All items returned must be packaged in such a way that damage is all but impossible. Please use the existing packaging if possible.
- Returned items must be received by Antique Silver Company in the same condition as when they were sent by Antique Silver Company.
- When Antique Silver Company receive the item(s) they will be inspected to make sure the condition is as sent and against the information contained in the return email, then a full refund will be issued for the purchase price.
- Re reserve the right to deduct the original postage costs from return items.
Delivery / Shipping / Insurance
- All items are checked for condition before packaging.
- Dispatch is normally on the next working day.
- Postage and Packaging is FREE OF CHARGE to all customers worldwide unless otherwise stated.
- All postage methods are fully insured and will need a signature upon delivery.
Condition
- Whilst we take great care and attention to detail in describing the condition of items for sale on our site, it should be remembered that these items are antiques and as such will show signs of wear due to the age and mostly it will be commensurate with their age.
Photography / Images
- Due to the photography studio we use to take our photographs the temperature (colour) of the light might make the product look slightly different to how you see the item. Please bear this in mind when viewing the photographs and ordering.
- Due to studio lighting and conditions, reflections and colours may not show an exact likeness of the item.
Import Duties / Taxes
- Antique Silver Company are not responsible for any import duties / import taxes you might incur when purchasing from outside of the United Kingdom. We will always be honest on the customs forms, please do not ask us to be otherwise.
